At Dash Point in Commencement Bay in Washington State I'm graciously taken into Mr. Reinhard's majestic home, we shared with each other our take on things. I have learned so much by just listening, following with interest this busy man's day. We drove to several locations where his truck fueling operations happen. I met Josh, Jason and Leslie. We swung into the main office where I met John, a partner in the Reinhard company. Quickly said 'hello' to Aaron, his grandson, managing multiple of the locations and Mike in Moses Lake, Washington. I was warmly received by all these folks. I find this experience to be one of high standards and professionalism. Nothing wrong with that! We make our way about this man's home base and you know that it is everywhere we go. Ernie knows no stranger. From the owner of every restaurant to the characters that might wander in the club we stopped by for an afternoon glass of wine. He knows everyone and has a non filtered view on all things 'life' as a keen observer of human nature. In fact, if he hasn't already, I would strongly suggest he put some of this knowledge to print. I find his insight a rare and refreshing honesty. He asks the hard questions and the most obvious easy ones with equal approach of importance. Made me blush a few times, have to admit. For a 50 year old woman, surprised me too. If this is the recipe for a successful life, Mr. Reinhard is a chef always stirring with pot.
I've heard from the man who farmed seed potatoes, raised white faced Angus hybrids, sold cars, makes credit available for trucking companies, real estate developer, flew planes, sails boats, travels, is loved by friends and family. He is his own strongest critic, noting with every success an equally leveling story of error or mistake. Learning from mistakes is a big part of the overall man. He makes fuel available while making sure the experience will maybe even bring you back to see them again. What's most important? Customer service, of course! Something sorely lacking in most retail big box, large chain experiences. He prides himself on keeping it just the right size that this may never be lost.People can make or break their destinations and it seems he believes that everyone deserves a chance to show their stuff. You better step up your game when it is your turn cuz Ernie pays attention!
Another family member is Miss Kathy Kay. Yes, another yacht! Named for his beloved daughter, she is another fine example of this man's eye for quality in this sweetly spoiled Grand Banks motor yacht. Beauty, inside and out. Quietly I ponder this all while gale force winds blow steady here.